1. What happens If I must self-isolate and cannot attend work?
Members who have been medically advised to self-isolate with written confirmation from a medical professional, will be considered as “sick”. In such circumstances, absences will be treated in line with the company’s absence management policy and procedure.
2. How can I get written confirmation that I have received medical advice to self-isolate?
111 can provide email confirmation of such advice upon request.
3. What should I do, if I am showing signs of coronavirus?
If you are at work: Notify your supervisor, ring 111 – follow instructions provided. Do not visit your GP or go to hospital.
If you are at home: Do not attend work. Ring 111 take advice and then follow the absence reporting procedure.
4. How will my absence from work be treated, if my child’s school is closed due to coronavirus and I must stay at home to care for them?
Your absence from work, will be treated inline with the company’s family friendly policy (ie. dependency leave, time off for dependent care etc)
5. Will I get paid from day 1 of my absence following medical advice and evidence to self-isolate for 14 days?
You will be paid from the 1st day of absence, in line with the company’s current absence management policy.
The senior management team is monitoring the situation and will review and if appropriate make required changes to policies to support the needs of our members
6. How will my absence from work be classified following a period of self-isolation due to coronavirus?
Your absence record will not be negatively affected.
Absence from work due to corona virus for isolation purposes, supported by medical evidence will be treated as authorised time off work.
This will not count as a stage or occasion and will not affect your attendance bonus.
7. What should I do if I am planning to go abroad on holiday and I am worried about Coronavirus and its impact on my trip?
The foreign and commonwealth office website has got some very useful advice for travellers on its website.
You can use the link to access this information:
8. Do I have to inform the company, if I am planning a trip abroad during the outbreak?
It will be good practise for members to inform the Human Resources department of any planned travel to places at risk of the outbreak (prior to and on return).
As a company, we have a duty of care towards our entire workforce. It is therefore imperative that the company puts control and monitoring processes in place to safeguard the wellbeing and health of the entire workforce.
Therefore, while the corona virus continues to spread, we will require members during this critical period to inform the Human Resources department of any travel plans to areas at risk of the virus.
9. What should I do, if I have returned from holiday and I am worried that I might have been exposed to the virus while away?
All members returning from holidays abroad, who are concerned they might have been exposed to the virus while on holiday, should ring 111 for medical advice and follow government guidelines.
10. How will my absence from work be treated should I need to self-isolate to take care of someone with symptoms of the coronavirus?
Unless you can work from work, your absence from work will be considered as sick and treated inline with guidance as provided above.
11. What should I do, if I am experiencing a persistent cough and high temperature?
guidelines are that, should you be experiencing such symptoms. You should self-isolate
for 7 days. If the symptoms persist after 7 days. Call 111 for further
guidance. Always remember to keep the company up to date with your situation.
12. How can I get medical evidence to show that I have had to self-isolate for 7 days?
You do not need medical evidence if self-isolating for 7 days. You can self-certify for this period.
13. Would members be at risk, should hand sanitizers run out and cannot be replenished?
Using hand sanitisers, is just one of several good hand hygiene practises. Washing hands regularly and observing some of the other good practises will help reduce the risk of the virus spreading.